Returns & Exchanges
At ETHA Natural Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in the original eco-friendly packaging, ensuring all hangtags and labels are securely attached to the garments.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our team inspects the returned items for quality assurance, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing